Swiftask connects your systems to Esendex to automate your internal communications. Ensure immediate reading of critical messages, anywhere and anytime.
Resultat:
Guarantee the receipt of your important messages. Avoid email noise and messaging app overload.
The saturation of traditional digital channels
Critical alerts often get lost in the constant flow of emails or collaborative messaging tools. When information is urgent (system failure, schedule change, security emergency), the reading rate of traditional tools is insufficient.
Les principaux impacts négatifs :
Swiftask automates SMS sending via Esendex for your internal communications. You target the right people with the right message, instantly, regardless of their presence on collaborative tools.
AVANT / APRÈS
Ce qui change avec Swiftask
Traditional internal communication
An incident occurs. The IT team sends an email to the entire company. 30% of employees see it immediately, 50% within the hour, the rest the next day. Reactivity is fragmented, the incident impact worsens.
With Swiftask + Esendex
The incident is detected. Your Swiftask agent automatically triggers an SMS alert via Esendex to the relevant groups. The message is read in under 3 minutes by 95% of recipients. Corrective action is launched immediately.
Setting up your SMS alerts in 4 steps
ÉTAPE 1 : Workflow definition
Identify critical events in Swiftask that require immediate communication.
ÉTAPE 2 : Esendex connection
Integrate your Esendex credentials into Swiftask to authorize SMS sending from your agents.
ÉTAPE 3 : Message configuration
Draft dynamic SMS templates, including necessary variables (alert name, time, urgency).
ÉTAPE 4 : Activation and testing
Activate the trigger and verify receipt on your test devices.
SMS communication capabilities
The agent analyzes the event's urgency and selects appropriate Esendex contact lists based on business context.
Chaque action est contextualisée et exécutée automatiquement au bon moment.
Chaque agent Swiftask utilise une identité dédiée (ex. agent-esendex@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.
À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.
Why choose SMS for internal use
1. Unmatched reading rate
SMS is the most direct channel, with an open rate of over 95% within minutes.
2. Technological independence
No specific app or internet connection is required to receive the alert.
3. Effortless automation
No need to manually draft alerts during incidents; the AI handles it.
4. Reduced response time
Fast reading drastically reduces operational response time.
5. Full control
Manage your lists and messages from the Swiftask interface autonomously.
Security and data management
Swiftask applique des standards de sécurité enterprise pour vos automatisations esendex.
Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.
RÉSULTATS
Impact on your internal reactivity
| Métrique | Avant | Après |
|---|---|---|
| Alert open rate | 30-50% (Email) | > 95% (SMS) |
| Average reading time | Several hours | Under 3 minutes |
| Human intervention | Manual and repetitive | 0% (Automated) |
| Transmission reliability | Network/app dependent | Global mobile network |
Passez à l'action avec esendex
Guarantee the receipt of your important messages. Avoid email noise and messaging app overload.