Pricing

Streamline your Orbit community moderation with AI

Swiftask automates moderation task processing in Orbit. Stop wasting time manually filtering every single interaction.

Result:

Increase responsiveness and maintain a healthy community without constant manual effort.

Moderation workload is becoming unmanageable

As your community on Orbit grows, the volume of interactions to moderate explodes. Your team spends their days sorting through messages, flagging reports, and applying repetitive moderation rules.

Main negative impacts:

Moderator burnout: The constant stream of interactions prevents your team from focusing on community engagement and development.
Increased response times: Inappropriate behaviors or urgent questions go unanswered for too long, impacting member experience.
Inconsistent decisions: Without automation, moderation rules are applied differently depending on the time or the team member involved.

The Swiftask AI agent integrates with Orbit to automate the sorting and categorization of moderation tasks. It applies your guidelines instantly, allowing you to regain control.

BEFORE / AFTER

What changes with Swiftask

Manual management on Orbit

A moderator goes through every post and comment. They manually evaluate if content meets standards, mark tasks, then act. If volume is high, critical content slips through the cracks.

Moderation augmented by Swiftask

The AI agent analyzes interactions in real-time. It identifies content needing immediate attention, prioritizes them, and prepares moderation actions. Your team only intervenes for complex cases.

Activate your moderation agent in 4 steps

STEP 1 : Set your moderation rules in Swiftask

Define moderation criteria: tone, keywords, message types. The AI learns your community standards.

STEP 2 : Connect your Orbit workspace

Link your Orbit instance to Swiftask via a secure integration to enable data stream analysis.

STEP 3 : Define the processing workflow

Determine automatic actions: archiving, flagging, alerting the team, or automatic responses.

STEP 4 : Monitor and adjust

View actions taken in your Swiftask dashboard and adjust rules to refine precision.

Advanced moderation capabilities

The agent analyzes context, intent, and compliance with your Orbit community charter.

Target connector: The agent performs the right actions in orbit based on event context.
Automated actions: Automatic message classification. Spam or toxic behavior detection. Intelligent ticket assignment to team members. Activity reporting on moderation.
Native governance: The AI provides decision support, ensuring moderation actions are fast, consistent, and traceable.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-orbit@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits for your community management

1. Operational time savings

The AI handles high volume, freeing your team for high-value tasks.

2. Increased responsiveness

Problematic content is identified and addressed in seconds, not hours.

3. Guaranteed consistency

Your moderation rules are applied uniformly across all channels in your Orbit space.

4. Easier scalability

Your moderation capacity automatically scales with your community growth.

5. Higher community quality

A healthier environment fosters engagement and member retention.

Data security and privacy

Swiftask applies enterprise-grade security standards for your orbit automations.

Secure integration: Using official APIs ensures encrypted and secure communication with Orbit.
Data governance: You maintain full control over processed data and access to moderation features.
Full audit trail: Every agent action is logged in an audit trail to ensure transparency.
Privacy: Your community data is not used to train third-party models without your consent.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your efficiency

Metric	Before	After
Processing time	Several hours daily	Real-time automated
Moderation volume	Limited by human capacity	Unlimited processing
Error rate	Human variability	Rigorously applied rules
Team focus	90% repetitive tasks	90% strategic engagement

Take action with orbit

Increase responsiveness and maintain a healthy community without constant manual effort.