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Precision user segmentation: Fullstory powered by AI

Swiftask leverages Fullstory data to segment your users based on actual behavior, not just assumptions.

Result:

Identify your high-value segments and customize your marketing actions in record time.

The struggle of turning data into segments

You accumulate behavioral data in Fullstory, but manual segmentation is slow, biased, and often obsolete by the time it's created. Your marketing teams waste valuable time manipulating CSV files instead of acting on dynamic segments.

Main negative impacts:

  • Static segmentation: Manually created segments do not reflect the changing user journey, rendering campaigns ineffective.
  • Data silos: Behavioral insights from Fullstory remain isolated, without fueling your other conversion tools.
  • Lost opportunities: Without AI analysis, weak signals indicating imminent churn or an upsell opportunity go unnoticed.

Swiftask connects Fullstory to your ecosystem to automate AI-based segment creation, ensuring segmentation is always up-to-date and actionable.

BEFORE / AFTER

What changes with Swiftask

Manual segmentation

A team extracts Fullstory data, cleans it in Excel, creates segments, then manually imports them into a CRM. The process takes days and is already outdated.

Segmentation via Swiftask

Swiftask continuously analyzes Fullstory events. Segments are updated in real-time and pushed automatically to your marketing tools.

Deploy your AI segmentation in 4 phases

STEP 1 : Connect to Fullstory

Connect your Fullstory account to Swiftask in a few clicks via secure API.

STEP 2 : Define AI criteria

Define key behaviors (e.g., cart abandonment, use of a specific feature) for the agent to monitor.

STEP 3 : Automatic segment creation

The Swiftask agent processes data and segments your users into dynamic groups.

STEP 4 : Multi-channel activation

Sync your segments to your email, CRM, or advertising platforms.

Key segmentation features

Multidimensional analysis of events, session duration, and clicks for fine-grained classification.

  • Target connector: The agent performs the right actions in fullstory based on event context.
  • Automated actions: Dynamic segment creation, behavioral scoring, identification of purchasing patterns, automatic action triggering.
  • Native governance: Swiftask ensures bidirectional synchronization for reliable data at all times.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-fullstory@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits for your growth

1. Increased personalization

Send the right message to the right segment at the right time.

2. Productivity gains

Automate the tedious work of data analysis.

3. Churn reduction

Proactively identify at-risk users through behavioral patterns.

4. Marketing agility

Test new segments in minutes without technical assistance.

5. Optimized ROI

Improve conversion rates by targeting your most engaged segments.

Security and privacy

Swiftask applies enterprise-grade security standards for your fullstory automations.

  • Data encryption: All data transiting between Fullstory and Swiftask is encrypted.
  • GDPR compliance: Data processing strictly adheres to GDPR and privacy standards.
  • Access control: Fine-grained management of access rights to your segments in Swiftask.
  • Full audit trail: Detailed history of segment modifications for total traceability.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable impact

MetricBeforeAfter
Segment creation timeSeveral daysA few minutes
Targeting accuracyLow (generic)High (behavioral)
Data update frequencyManual/monthlyReal-time
Conversion rateBaseline+25% on average

Take action with fullstory

Identify your high-value segments and customize your marketing actions in record time.

Detect user friction in real time with Swiftask and Fullstory

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