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Accelerate cash flow with automated SMS payment reminders

Swiftask connects your accounting data to Esendex. Your clients receive personalized payment reminders via SMS, at the perfect moment.

Result:

Drastically reduce late payments and free your finance team from manual chasing.

Manual reminders are draining your cash flow

Manually chasing unpaid invoices is a major time sink. Emails often get buried in crowded inboxes, while phone calls are time-consuming and inefficient. This fragmented process hurts your bottom line.

Main negative impacts:

  • Low response rates: Email reminders often end up in spam or are ignored. Lack of customer urgency increases your DSO significantly.
  • Administrative burden: Your teams spend hours checking payment statuses and drafting individual messages instead of focusing on high-value tasks.
  • Ineffective risk management: Without automation, late payments are detected too late, making recovery more difficult and costly.

With Swiftask and Esendex, automatically trigger SMS alerts as soon as a deadline approaches or is missed. A direct channel that is read in under 3 minutes.

BEFORE / AFTER

What changes with Swiftask

Traditional management

An accountant checks overdue payments every morning. They manually draft emails, send them, and hope for a reply. Reminders are inconsistent and the workload spikes at month-end.

Automation with Swiftask

As soon as an invoice hits its due date, the Swiftask AI agent identifies the client, generates a personalized message, and sends it via Esendex. The client receives an SMS with a direct payment link.

Deploy your SMS reminders in 4 key steps

STEP 1 : Setup the reminder agent

Define the trigger conditions in Swiftask (e.g., D+3 after due date) and the tone of the message to adopt.

STEP 2 : Connect to Esendex

Integrate your Esendex credentials to allow Swiftask to send SMS on your behalf with optimal deliverability.

STEP 3 : Define data flows

Connect your billing tools or CRM so Swiftask can retrieve payment information in real time.

STEP 4 : Test and launch

Validate your reminder scenarios and activate the automatic mode to start reducing your payment delays.

Advanced features for your reminders

The agent analyzes client history, due amount, and past behavior to personalize the message and maximize conversion rates.

  • Target connector: The agent performs the right actions in esendex based on event context.
  • Automated actions: Sending personalized SMS reminders. Dynamic insertion of payment links. Intelligent scheduling of reminders based on time zones. Tracking open rates and clicks on payment links.
  • Native governance: All interactions are centralized in your Swiftask history for perfect traceability in case of disputes.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-esendex@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Operational and financial benefits

1. Reduced DSO

SMS messages are read almost instantly, which speeds up invoice settlements.

2. Resource optimization

Your finance teams focus on analysis and strategy, not data entry.

3. Improved customer experience

A polite and convenient SMS reminder is seen as a helpful service rather than an aggressive follow-up.

4. Unified governance

Track all your collection communications from a single dashboard.

5. Complete adaptability

Modify your messages or reminder rules instantly without any technical development.

Data security and compliance

Swiftask applies enterprise-grade security standards for your esendex automations.

  • Encrypted communications: Your data is transmitted securely between Swiftask and Esendex.
  • GDPR compliance: Contact management and sending processes comply with current personal data protection regulations.
  • Full traceability: Every message is timestamped and logged for your financial audits.
  • Granular control: You maintain total control over who can modify sending settings and message templates.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable impact on your cash flow

MetricBeforeAfter
Average payment delay30-45 days15-20 days
Management time per invoice10 minutes0 minutes
Message open rate20% (email)98% (SMS)

Take action with esendex

Drastically reduce late payments and free your finance team from manual chasing.

Streamline your schedule management via SMS with AI

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