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Access your documents instantly with AI-powered search

Swiftask integrates CustomGPT to turn your knowledge bases into an ultra-fast search interface. Stop wasting time hunting for information.

Result:

Save hours every week by finding exactly the information you need, right when you need it.

The information hunt slows your team down

Employees spend on average 20% of their time searching for information scattered across emails, shared folders, or internal wikis. This major inefficiency hinders decision-making and creates daily frustration.

Main negative impacts:

  • Information overload: The accumulation of documents makes manual searching ineffective. Critical data remains hidden.
  • Operational time drain: Searching for a specific file or piece of information becomes a time-consuming task that distracts from core missions.
  • Knowledge silos: Information is trapped in silos, preventing fluid collaboration and knowledge capitalization.

Swiftask connects CustomGPT to your document sources. Through advanced semantic search, your employees ask questions in natural language and get precise answers extracted from your own documents.

BEFORE / AFTER

What changes with Swiftask

The traditional method

A team member needs to find a specific procedure. They open the drive, try several keywords, open multiple PDF files, scroll through pages... after 15 minutes, they still haven't found the exact information.

The Swiftask + CustomGPT approach

The team member asks the Swiftask agent: "What is the reimbursement procedure?". The agent instantly scans the knowledge base and displays the precise answer, with the document source.

Set up your AI search engine in 4 steps

STEP 1 : Centralize your documents

Upload your files (PDF, docx, txt) or connect your existing knowledge bases into your CustomGPT space.

STEP 2 : Integrate CustomGPT with Swiftask

Link your CustomGPT instance to Swiftask to allow querying your documents from your workspace.

STEP 3 : Train the agent for relevance

Configure the agent to prioritize your internal sources and adopt the appropriate tone for your answers.

STEP 4 : Query and get answers

Ask your questions in natural language. The agent analyzes, synthesizes, and answers instantly while citing sources.

Intelligent search capabilities

The agent analyzes the context, semantics, and hierarchy of your documents to isolate the most relevant information.

  • Target connector: The agent performs the right actions in customgpt based on event context.
  • Automated actions: Multi-document search. Extraction of precise answers. Citation of original sources. Support for multiple file formats. Natural language response.
  • Native governance: Search is secure: each user only accesses documents for which they have permissions.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-customgpt@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Immediate productivity gains

1. Instant access

Reduce search time from minutes to seconds.

2. Increased precision

Get answers based only on your internal documents, avoiding misinterpretation.

3. Better collaboration

Knowledge is shared and accessible to everyone instantly, breaking down information silos.

4. Adaptability

The agent evolves with your documents: add, update, or delete files, the AI adapts in real-time.

5. Unified interface

Use Swiftask as the single entry point for all your documentation.

Data governance

Swiftask applies enterprise-grade security standards for your customgpt automations.

  • Strict access control: Search respects your security policies and existing file permissions.
  • Private data: Your documents are used only to generate relevant answers within your organization.
  • Traceability: Each query and answer is monitored to ensure compliance and continuous improvement.
  • Secure infrastructure: Swiftask and CustomGPT ensure enterprise-grade security for your sensitive data.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your performance

MetricBeforeAfter
Search time10-20 min per documentLess than 5 seconds
Employee satisfactionHigh frustrationSignificant time saved
Access to knowledgeSiloedIntelligently centralized
Answer accuracyRisk of human errorSourced and verified answers

Take action with customgpt

Save hours every week by finding exactly the information you need, right when you need it.

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