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Eliminate manual tasks in Celonis EMS with AI agents

Swiftask turns your Celonis EMS insights into immediate action. Our AI agents execute repetitive tasks automatically, freeing your team for strategic work.

Result:

Boost operational efficiency by bridging the gap between analysis and execution.

The gap between Celonis analysis and actual execution

Celonis EMS is great at identifying process inefficiencies. Yet, after the analysis, implementing fixes is often manual. Your teams spend valuable time translating insights into data entries, emails, or system updates.

Main negative impacts:

  • High operational latency: The time between detecting an anomaly in Celonis and manual processing hurts your overall performance.
  • Recurring human errors: Manual data entry based on analytical reports exposes your processes to costly mistakes.
  • Team burnout: Your experts spend more time managing manual fixes than actually optimizing business processes.

Swiftask bridges the gap. Our AI agents integrate directly with Celonis EMS to automatically trigger corrective actions the moment an anomaly is detected, without human intervention.

BEFORE / AFTER

What changes with Swiftask

The traditional manual cycle

A team checks the Celonis dashboard. They manually identify 50 blocked orders. They open the ERP, type each number, and change the status one by one. The process takes hours and is prone to typos.

Automated with Swiftask

Celonis detects blocked orders and triggers a webhook to Swiftask. The AI agent processes each order in the ERP instantly, confirms the action in Celonis, and notifies the team. No typing, zero errors.

Deploy your automation in 4 steps

STEP 1 : Set up your AI agent

Define execution rules in Swiftask based on data extracted from Celonis EMS.

STEP 2 : Connect to Celonis EMS

Establish a secure bridge between Swiftask and your Celonis instance via API or webhooks.

STEP 3 : Configure target actions

Configure third-party systems (ERP, CRM, Email) that the agent should manipulate to fix inefficiencies.

STEP 4 : Activate and monitor

The agent monitors in real-time and executes tasks. Track performance and logs on your dashboard.

Key features of Swiftask AI agent

The agent analyzes process variables sent by Celonis in real-time to validate trigger conditions.

  • Target connector: The agent performs the right actions in celonis ems based on event context.
  • Automated actions: Automatic updates of third-party systems, API request execution, contextual notification sending, complete action logging.
  • Native governance: Every action is tracked to ensure total compliance and visibility on process improvement.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-celonis-ems@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits of intelligent automation

1. Accelerated process cycle

Go from insight to action in milliseconds.

2. Zero entry errors

The AI executes instructions with constant precision.

3. Focus on high-value work

Your employees focus on strategic analysis, not manual entry.

4. Effortless scalability

Handle thousands of anomalies as easily as one.

5. Full visibility

A complete history of all corrective actions is available.

Security and governance

Swiftask applies enterprise-grade security standards for your celonis ems automations.

  • Secure authentication: Using OAuth standards to ensure data integrity between Swiftask and Celonis.
  • Granular control: You maintain total control over agent rights and permissions.
  • Full audit trail: Every action is audited and logged for your compliance reports.
  • Technology independence: An open architecture that adapts to your existing ecosystem.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your performance

MetricBeforeAfter
Processing timeHours of manual workSeconds
Error rateVaries by operator0% (logical execution)
Processing capacityLimited by staffUnlimited (AI scalability)

Take action with celonis ems

Boost operational efficiency by bridging the gap between analysis and execution.

Automatically clean your Celonis EMS process data with AI

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