Pricing

Generate responses automatically with the power of BART

Swiftask leverages the BART model to analyze your incoming communications and suggest or draft instant, relevant responses.

Result:

Accelerate your team's response time while maintaining impeccable service quality.

Manual response management slows down your business

Processing large volumes of messages, emails, or tickets takes significant time. The repetitive nature of these requests leads to cognitive fatigue, input errors, and response times that are too slow for your clients.

Main negative impacts:

Increased response times: Manual processing cannot keep up with incoming request volumes, directly impacting customer satisfaction.
Inconsistent tone: Each team member writes differently, making it difficult to maintain a uniform brand voice.
Team burnout: Repetitive, low-value writing tasks demotivate your most talented collaborators.

Thanks to Swiftask's integration with BART, automate the generation of contextual responses. The AI drafts precise replies based on your data, which your teams only need to validate.

BEFORE / AFTER

What changes with Swiftask

Traditional management

A client sends a request. The agent must read, understand, search for information in the knowledge base, draft the response, proofread, and send. This process takes several minutes per request.

Management with Swiftask + BART

Upon receipt, BART analyzes the request and generates a complete, personalized response in seconds. The agent receives a draft ready to send, validating the work in one click.

Setting up your AI response assistant

STEP 1 : Connect BART to Swiftask

Connect the BART model to your Swiftask workspace via our intuitive configuration interface.

STEP 2 : Train on your data

Provide the agent with your guides, FAQs, or conversation history so it learns your tone and procedures.

STEP 3 : Define triggers

Configure the scenarios where the AI should intervene to automatically generate response drafts.

STEP 4 : Human validation

Your teams validate or adjust the generated responses before final sending, ensuring total control.

Advanced BART generation features

The AI analyzes the intent, sentiment, and key data contained in the incoming message to structure an appropriate response.

Target connector: The agent performs the right actions in bart based on event context.
Automated actions: Generation of full drafts. Automatic summary of long threads. Tone suggestion. Extraction of critical information to enrich the response.
Native governance: Swiftask allows you to monitor the accuracy of generated responses to continuously refine the agent.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-bart@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Strategic benefits for your company

1. Immediate productivity gains

Cut ticket processing time in half thanks to automatic pre-drafting.

2. Consistent quality

Ensure a professional and consistent response to every interaction, regardless of the agent.

3. Easier scalability

Absorb spikes in volume without needing massive recruitment thanks to automation.

4. Continuous learning

The agent improves over time by integrating feedback from your teams.

5. Focus on the human element

Free up your collaborators for complex cases that require genuine empathy.

Data security and privacy

Swiftask applies enterprise-grade security standards for your bart automations.

Data encryption: Data exchanged with BART is protected by end-to-end encryption protocols.
Data control: You retain control over the data transmitted to the AI, ensuring GDPR compliance.
Audit and logging: Every response generation is tracked and logged for full auditability.
Environment isolation: Agents are isolated by workspace to prevent any information leaks between departments.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Key performance indicators

Metric	Before	After
Average processing time	8 minutes	1 minute
Volume of processed tickets	Standard level	+60% without adding headcount
Customer satisfaction rate	Stagnant	Significant increase (+15%)

Take action with bart

Accelerate your team's response time while maintaining impeccable service quality.