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Turn critical system alerts into immediate SMS notifications with Altiria

Swiftask connects your monitoring tools to Altiria. Receive instant SMS alerts for critical incidents, wherever you are.

Result:

Ensure business continuity by alerting your technical teams in real-time, without relying on internet connectivity.

Email alerts are often ignored or delayed

When a critical system fails, every second counts. Notifications sent via email or internal messaging tools often get lost in the noise, leading to costly delays in response.

Main negative impacts:

  • Limited reactivity: Email notifications do not guarantee immediate reading, especially outside business hours.
  • Dependency on connectivity: In the event of a major network outage, internet-based communication tools become inaccessible to your teams.
  • Risk of major incident: Delaying the response to a critical alert can turn a minor incident into a prolonged production outage.

Swiftask automatically triggers SMS via Altiria as soon as a critical system alert occurs, ensuring immediate and reliable reception.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask + Altiria

A system alert is generated. An email is sent. The on-call engineer is traveling, has no access to their emails, and the alert remains unaddressed for several hours.

With Swiftask + Altiria

A system alert is generated. Swiftask processes it instantly and sends an SMS via Altiria. The engineer receives the alert on their mobile phone and intervenes immediately.

Set up your SMS alerts in 4 steps

STEP 1 : Configure your Swiftask agent

Create an agent dedicated to monitoring your critical systems.

STEP 2 : Integrate Altiria

Connect your Altiria account to Swiftask to enable SMS sending.

STEP 3 : Define alert rules

Specify the conditions that trigger an SMS (e.g., CPU > 90%, service down).

STEP 4 : Activate and test

Activate the workflow and verify SMS reception on your devices.

Intelligent alerting features

Swiftask analyzes the severity of the incident before triggering the SMS via Altiria.

  • Target connector: The agent performs the right actions in altiria based on event context.
  • Automated actions: Customized SMS sending, on-call list management, delivery confirmation, archiving of sent alerts.
  • Native governance: Full traceability is provided within your Swiftask dashboard.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-altiria@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Key benefits

1. Increased reactivity

SMS is the most direct channel to guarantee immediate reading.

2. Reliability off-network

SMS works over mobile networks, even during internet outages.

3. Governance

Track precisely which alerts were sent and to whom.

4. No-code automation

Deploy your alerts without needing complex development.

5. Reduced MTTR

Reduce Mean Time To Repair with faster alerting.

Security and compliance

Swiftask applies enterprise-grade security standards for your altiria automations.

  • Encrypted connection: Communications between Swiftask and Altiria are secure.
  • Access management: Control who can configure or modify alert rules.
  • Full audit: Every send is logged for your compliance needs.
  • Data respect: Swiftask complies with current data protection standards.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable results

MetricBeforeAfter
Alert reception delayMinutes to hoursA few seconds
Alert read rateLowNearly 100%
Setup timeDaysHours

Take action with altiria

Ensure business continuity by alerting your technical teams in real-time, without relying on internet connectivity.

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