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Generate automatic Aircall call summaries with your AI agents

Swiftask analyzes your Aircall recordings to write structured reports instantly. Your notes are ready in your CRM, without any effort.

Result:

Eliminate manual data entry. Ensure flawless client follow-up and boost your team's productivity.

Manual call summary entry is a waste of time

After every Aircall conversation, your team loses valuable minutes writing notes. Between forgotten details, missing information, and time spent copy-pasting into the CRM, data management becomes a major bottleneck.

Main negative impacts:

  • Loss of critical data: When writing from memory, important details are often forgotten or misinterpreted.
  • High operational cost: Spending 5 to 10 minutes per call documenting represents hours of lost time every week for a sales team.
  • Delayed CRM updates: The gap between the call and data entry delays decision-making and opportunity tracking.

Swiftask connects your AI agents to Aircall. As soon as a call ends, the AI transcribes, analyzes, and generates a structured summary, ready to be synced with your CRM.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

A sales rep finishes a call. They have to remember key points, open the CRM, and write the summary manually. They sometimes forget, leaving the rest of the team in the dark.

With Swiftask + Aircall

As soon as the Aircall ends, Swiftask generates a clear summary: topics covered, decisions made, follow-up actions. Everything is instantly available to the whole team.

Set up your Aircall automation in 4 steps

STEP 1 : Create your Swiftask agent

Configure an AI agent dedicated to call analysis. Define your preferred summary format (e.g., bullet points, tone, language).

STEP 2 : Connect Aircall

Integrate Swiftask with Aircall via API. The agent is automatically triggered when a call recording is available.

STEP 3 : Define analysis rules

Tell the AI what to extract: buying intent, objections, technical questions, next steps.

STEP 4 : Automate the transfer

Configure the automatic sending of the summary to your CRM (Salesforce, HubSpot, etc.) or via email/Slack.

Advanced call features

The AI analyzes sentiment, tone, and extracts structured data intelligently.

  • Target connector: The agent performs the right actions in aircall based on event context.
  • Automated actions: Automatic transcription, structured summary, action item identification, sentiment analysis, CRM synchronization.
  • Native governance: Your data is processed securely and complies with the strictest privacy standards.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-aircall@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why choose Swiftask for Aircall

1. Massive time savings

Reclaim productive hours by automating documentation.

2. Reliable CRM data

Consistent and accurate notes for all your calls.

3. Better sales follow-up

Never miss an opportunity or a client request again.

4. Qualitative insights

Identify trends and recurring objections through summaries.

5. No-code setup

No technical skills required to deploy the automation.

Security and compliance

Swiftask applies enterprise-grade security standards for your aircall automations.

  • Secure Aircall integration: Encrypted connections following industry standards.
  • Data privacy: Your call data is not used to train public models.
  • Governance: Full control over who has access to summaries in your organization.
  • GDPR compliance: Processing compliant with European data protection requirements.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your productivity

MetricBeforeAfter
Documentation time8 min / call0 min (automated)
Note accuracyVariable (subjective)High (transcript-based)
CRM adoptionLow (tedious entry)Maximum (automated)

Take action with aircall

Eliminate manual data entry. Ensure flawless client follow-up and boost your team's productivity.

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