Pricing

Master compliance and governance for your Acquire interactions

Swiftask integrates with Acquire to ensure that every customer interaction complies with your internal policies and regulations, automatically.

Result:

Reduce legal risks while improving service quality with constant AI supervision.

The risks of non-compliance in customer support

Handling thousands of interactions on Acquire exposes companies to major compliance risks: mishandled sensitive data, unapproved responses, or lack of traceability.

Main negative impacts:

Exposure to regulatory risks: A human error or inappropriate response can lead to severe sanctions and damage your reputation.
Lack of visibility on exchanges: Without a governance tool, it is impossible to verify if agents adhere to defined communication protocols.
Complex sensitive data management: Ensuring data protection in fast-paced message flows is a daily challenge for support teams.

Swiftask acts as an intelligent governance layer over Acquire, filtering, analyzing, and auditing every exchange to ensure total compliance.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

Agents use Acquire without automated supervision. Compliance error risks are high, and manual auditing is slow, partial, and costly.

With Swiftask + Acquire

Every message passing through Acquire is analyzed in real time by Swiftask. Compliance rules are applied automatically, and every interaction is archived for audit.

Setting up your Acquire governance in 4 steps

STEP 1 : Define your compliance policies

Configure your business rules and compliance protocols within the Swiftask interface without a single line of code.

STEP 2 : Connect Acquire to Swiftask

Integrate Swiftask with your Acquire instance to enable real-time analysis of incoming and outgoing message flows.

STEP 3 : Activate AI supervision

The AI agent analyzes exchanges, blocks non-compliant content, and alerts supervisors if a risk is detected.

STEP 4 : Generate audit reports

Consult the Swiftask dashboard to obtain complete traceability of all interactions for your compliance needs.

Key governance features

Swiftask analyzes tone, PII (Personally Identifiable Information), commercial promises, and adherence to internal procedures.

Target connector: The agent performs the right actions in acquire based on event context.
Automated actions: Automatic filtering of sensitive messages. Masking of confidential data. Real-time alerts to managers. Immutable conversation archiving.
Native governance: All governance actions are documented to meet internal and external audit requirements.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-acquire@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why choose Swiftask for your compliance

1. Reduction of legal risks

Automate adherence to standards to avoid sanctions and protect your brand.

2. Simplified auditing

Access a complete and structured history of all customer interactions in just a few clicks.

3. Enhanced data protection

Automatically detect and mask sensitive information before it is stored or shared.

4. Business control without IT

Your compliance teams manage rules directly, without relying on technical teams.

5. Secure scalability

Maintain the same level of governance, regardless of the interaction volume on Acquire.

Enterprise-grade security

Swiftask applies enterprise-grade security standards for your acquire automations.

Data encryption: All data processed between Acquire and Swiftask is encrypted at rest and in transit.
GDPR compliance: Swiftask is designed to meet the strictest data protection standards.
Fine-grained permissions: Precisely control who accesses audit data and compliance configurations.
Technological independence: Your governance strategy remains centralized in Swiftask, regardless of Acquire's updates.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your governance

Metric	Before	After
Audit time	Several days (manual)	A few minutes (automated)
Non-compliance risk	High (human error)	Minimal (AI supervision)
Data visibility	Partial and fragmented	Total and centralized
Compliance cost	High (human resources)	Reduced (AI automation)

Take action with acquire

Reduce legal risks while improving service quality with constant AI supervision.