Tarification

Streamline your Orbit community moderation with AI

Swiftask automates moderation task processing in Orbit. Stop wasting time manually filtering every single interaction.

Resultat:

Increase responsiveness and maintain a healthy community without constant manual effort.

Moderation workload is becoming unmanageable

As your community on Orbit grows, the volume of interactions to moderate explodes. Your team spends their days sorting through messages, flagging reports, and applying repetitive moderation rules.

Les principaux impacts négatifs :

Moderator burnout: The constant stream of interactions prevents your team from focusing on community engagement and development.
Increased response times: Inappropriate behaviors or urgent questions go unanswered for too long, impacting member experience.
Inconsistent decisions: Without automation, moderation rules are applied differently depending on the time or the team member involved.

The Swiftask AI agent integrates with Orbit to automate the sorting and categorization of moderation tasks. It applies your guidelines instantly, allowing you to regain control.

AVANT / APRÈS

Ce qui change avec Swiftask

Manual management on Orbit

A moderator goes through every post and comment. They manually evaluate if content meets standards, mark tasks, then act. If volume is high, critical content slips through the cracks.

Moderation augmented by Swiftask

The AI agent analyzes interactions in real-time. It identifies content needing immediate attention, prioritizes them, and prepares moderation actions. Your team only intervenes for complex cases.

Activate your moderation agent in 4 steps

ÉTAPE 1 : Set your moderation rules in Swiftask

Define moderation criteria: tone, keywords, message types. The AI learns your community standards.

ÉTAPE 2 : Connect your Orbit workspace

Link your Orbit instance to Swiftask via a secure integration to enable data stream analysis.

ÉTAPE 3 : Define the processing workflow

Determine automatic actions: archiving, flagging, alerting the team, or automatic responses.

ÉTAPE 4 : Monitor and adjust

View actions taken in your Swiftask dashboard and adjust rules to refine precision.

Advanced moderation capabilities

The agent analyzes context, intent, and compliance with your Orbit community charter.

Connecteur cible : L'agent exécute les bonnes actions dans orbit selon le contexte de l'événement.
Actions automatisées : Automatic message classification. Spam or toxic behavior detection. Intelligent ticket assignment to team members. Activity reporting on moderation.
Gouvernance native : The AI provides decision support, ensuring moderation actions are fast, consistent, and traceable.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-orbit@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Benefits for your community management

1. Operational time savings

The AI handles high volume, freeing your team for high-value tasks.

2. Increased responsiveness

Problematic content is identified and addressed in seconds, not hours.

3. Guaranteed consistency

Your moderation rules are applied uniformly across all channels in your Orbit space.

4. Easier scalability

Your moderation capacity automatically scales with your community growth.

5. Higher community quality

A healthier environment fosters engagement and member retention.

Data security and privacy

Swiftask applique des standards de sécurité enterprise pour vos automatisations orbit.

Secure integration: Using official APIs ensures encrypted and secure communication with Orbit.
Data governance: You maintain full control over processed data and access to moderation features.
Full audit trail: Every agent action is logged in an audit trail to ensure transparency.
Privacy: Your community data is not used to train third-party models without your consent.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your efficiency

Métrique	Avant	Après
Processing time	Several hours daily	Real-time automated
Moderation volume	Limited by human capacity	Unlimited processing
Error rate	Human variability	Rigorously applied rules
Team focus	90% repetitive tasks	90% strategic engagement

Passez à l'action avec orbit

Increase responsiveness and maintain a healthy community without constant manual effort.