Tarification

Automate your customer review collection with Swiftask and Grab Your Reviews

Swiftask triggers your review requests in Grab Your Reviews as soon as a customer interaction ends. Don't leave any customer feedback to chance.

Resultat:

Improve your average rating and build trust with future customers without any manual effort.

Manual review collection limits your visibility

Sending review requests manually after every sale is a time-consuming task that is often forgotten. Without automation, your review volume stagnates, your average rating doesn't reflect the true quality of your services, and you miss out on conversion opportunities.

Les principaux impacts négatifs :

Insufficient review volume: Satisfied customers don't take the time to leave a review spontaneously. Without proactive solicitation, your profile remains invisible.
Operational time loss: Manually managing customer lists to send follow-up emails consumes resources you could invest elsewhere.
Negative bias risk: If you only solicit unhappy customers, your overall rating suffers unfairly, directly impacting your revenue.

Swiftask connects your sales data to Grab Your Reviews. As soon as a key event occurs, the AI agent triggers a personalized review request to the customer at the optimal moment.

AVANT / APRÈS

Ce qui change avec Swiftask

The manual way

Once the order is delivered, you have to extract customer data, import it into a tool, and send requests one by one. With high volume, this task quickly becomes impossible, leading to missed opportunities and a drop in your online reputation.

Swiftask automation

As soon as the order status changes to 'Delivered' in your CRM or e-commerce platform, Swiftask instantly sends the trigger to Grab Your Reviews. The customer receives their review request automatically, at the perfect moment.

4 steps to automate your review requests

ÉTAPE 1 : Configure your Swiftask agent

Create an AI agent dedicated to customer relationship management. It will be your automation engine.

ÉTAPE 2 : Integrate Grab Your Reviews

Connect your Grab Your Reviews account to Swiftask via our secure connector.

ÉTAPE 3 : Define your triggers

Set up the trigger for requests: project completion, order delivery, or subscription end.

ÉTAPE 4 : Activate the flow

Your system is live. Every customer is solicited automatically, with zero effort on your part.

Optimize your collection strategy

The Swiftask agent analyzes the customer profile and purchase type to personalize the review request message sent to Grab Your Reviews.

Connecteur cible : L'agent exécute les bonnes actions dans grab your reviews selon le contexte de l'événement.
Actions automatisées : Automatic triggering of Grab Your Reviews campaigns. Message personalization based on context. Customer filtering to avoid excessive solicitation. Performance tracking of collection from Swiftask.
Gouvernance native : Everything is centralized. You keep an eye on the effectiveness of your collection campaigns.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-grab-your-reviews@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Benefits for your growth

1. Increased review volume

Solicit every customer systematically to maximize feedback numbers.

2. Better average rating

By soliciting all customers, you balance your rating with real positive reviews.

3. Productivity gains

Eliminate repetitive follow-up tasks and focus on growth.

4. Strengthened reputation

A high rating and constant stream of reviews reassure your prospects.

5. No-code steering

Adjust your solicitation strategies without needing technical skills.

Data security and privacy

Swiftask applique des standards de sécurité enterprise pour vos automatisations grab your reviews.

Encrypted data: All customer information moving between Swiftask and Grab Your Reviews is protected.
GDPR compliance: The process respects the strictest privacy standards.
Access management: Precisely control who has permission to modify automation flows.
API reliability: Robust connections ensure no review request is lost.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Clear performance indicators

Métrique	Avant	Après
Monthly review volume	Low (manual)	3x to 5x increase
Time spent	Several hours per week	0 hours
Average rating	Stagnant	Consistently rising
Response rate	Random	Optimized and predictable

Passez à l'action avec grab your reviews

Improve your average rating and build trust with future customers without any manual effort.

Répondez à vos avis internationaux instantanément grâce à l'IA

Cas d'usage suivant.