Tarification

Automate appointment confirmation via FracTEL with your AI agents

Swiftask integrates your AI agents with the FracTEL platform. Send personalized appointment confirmations via SMS or voice calls, without manual intervention.

Resultat:

Drastically reduce no-shows and optimize your team's availability.

The hidden cost of unconfirmed appointments

Manual appointment confirmation is a major source of wasted time and lost revenue. Calling or texting one by one is inefficient, and client forgetfulness leads to empty slots that directly impact your bottom line.

Les principaux impacts négatifs :

High no-show rates: Without proactive and personalized reminders, clients often forget their commitments, disrupting your schedule.
Unnecessary administrative burden: Your staff spends hours every week on repetitive confirmation tasks instead of focusing on client advice.
Impersonal communication: Generic reminders sent by rigid systems lack relevance and are often ignored or perceived as spam.

Swiftask transforms your appointment management. By connecting your AI agents to FracTEL, you automate the sending of intelligent confirmations via SMS or voice, tailored to each client's context.

AVANT / APRÈS

Ce qui change avec Swiftask

Manual management

A team member manually checks the calendar, searches for contact details, and calls or writes to each client. This process is slow, error-prone, and impossible to scale.

Intelligent automation with Swiftask + FracTEL

As soon as an appointment is booked, the AI agent triggers a confirmation via FracTEL. The client receives a personalized message or call. If needed, the agent even handles rescheduling or cancellation requests in real time.

Deploying your confirmation agent in 4 steps

ÉTAPE 1 : Swiftask agent configuration

Define confirmation rules: reminder timing, preferred channel (SMS/Voice), and message tone.

ÉTAPE 2 : Connect to FracTEL

Integrate your FracTEL credentials into Swiftask to authorize the agent to send communications.

ÉTAPE 3 : Define triggers

Link your appointment booking tool (calendar, CRM) to Swiftask via webhook to automate the workflow.

ÉTAPE 4 : Launch and monitor

Activate the agent and track confirmation rates directly in your Swiftask dashboard.

Advanced capabilities of your communication agent

The agent analyzes client history and appointment type to personalize the confirmation message.

Connecteur cible : L'agent exécute les bonnes actions dans fractel selon le contexte de l'événement.
Actions automatisées : Sending SMS reminders, automated voice calls, managing responses (Yes/No/Reschedule), automatic calendar updates based on client responses.
Gouvernance native : All interactions are logged to ensure full traceability and continuous optimization.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-fractel@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Strategic advantages for your business

1. Reduction in no-shows

Timely reminders increase your clients' attendance rate.

2. Productivity gains

Free your team from repetitive agenda management tasks.

3. Improved customer experience

Professional and personalized confirmations strengthen your brand image.

4. Total flexibility

Adjust your confirmation scenarios instantly without a single line of code.

5. Centralized data

Keep an overview of all your client communications within Swiftask.

Communication security and reliability

Swiftask applique des standards de sécurité enterprise pour vos automatisations fractel.

Secure FracTEL integration: Use of official APIs to guarantee the confidentiality of your client data.
Data governance: You control who accesses communication logs and agent configuration.
Compliance: Automated management of contact preferences to comply with regulations.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable impact on your business

Métrique	Avant	Après
No-show rate	High (15-20%)	Significantly reduced (<5%)
Administrative time	Several hours/week	Close to zero
Response rate	Low	High due to AI personalization

Passez à l'action avec fractel

Drastically reduce no-shows and optimize your team's availability.

Alertes critiques instantanées : automatisez via FracTEL

Cas d'usage suivant.