Tarification

Analyze customer sentiment directly via EasyFill.ai

Swiftask connects EasyFill.ai to your analytics tools to detect the emotions behind every response. Understand your customers in real-time.

Resultat:

Turn every form submission into strategic data and react instantly to negative feedback.

Feedback volume makes manual analysis impossible

Your EasyFill.ai forms generate hundreds of responses. Reading every comment to assess customer satisfaction is a titanic task. Emerging trends go unnoticed, and unhappy customers wait too long for an appropriate response.

Les principaux impacts négatifs :

Inability to detect urgencies: A frustrated customer expects an immediate response. Without automated analysis, their message gets lost in the noise.
Loss of valuable insights: Hidden market trends in textual feedback remain untapped due to lack of systematic processing.
Inconsistent customer service: Without sentiment indicators, every customer response is treated the same, without priority based on emotion.

With Swiftask, every response submitted via EasyFill.ai is instantly analyzed by AI. You categorize, prioritize, and handle feedback based on its emotional tone.

AVANT / APRÈS

Ce qui change avec Swiftask

Traditional approach

A marketing team downloads a CSV of EasyFill.ai responses every weekend. They manually scroll through responses to identify issues. The reaction time is several days, too late to resolve dissatisfaction.

Swiftask + EasyFill.ai automation

As soon as a form is submitted, Swiftask analyzes the sentiment. If negative sentiment is detected, an alert is sent to Slack/Teams and a ticket is automatically created in your CRM. Immediate action guaranteed.

Set up your analysis pipeline in 4 steps

ÉTAPE 1 : Connect EasyFill.ai to Swiftask

Link your EasyFill.ai account to Swiftask in a few clicks via our native connector.

ÉTAPE 2 : Configure the sentiment analyzer

Select the text fields from your forms to analyze and define detection thresholds (positive, neutral, negative).

ÉTAPE 3 : Define automated actions

Configure actions: alert sending, CRM update, or personalized automated response based on the score obtained.

ÉTAPE 4 : Activate the processing flow

Launch the automation. Swiftask processes every new submission in real-time.

Your AI processing capabilities

Our AI engine evaluates not only polarity (positive/negative) but also emotional intensity and key topics addressed in the responses.

Connecteur cible : L'agent exécute les bonnes actions dans easyfill.ai selon le contexte de l'événement.
Actions automatisées : Automatic response classification. Intelligent routing to support teams. Real-time alerts on critical sentiments. Aggregation of sentiment scores in your dashboards.
Gouvernance native : All analyses are stored to allow you to track the evolution of customer satisfaction over the long term.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-easyfill.ai@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why automate sentiment analysis

1. Reduced churn

Identify dissatisfied customers before they leave thanks to early detection.

2. Intelligent prioritization

Your teams handle the most critical feedback first.

3. Continuous improvement

Use sentiment data to iterate on your products and services.

4. Productivity gain

Eliminate the tedious work of manual reading and classification.

5. Increased reactivity

Respond to customer needs in minutes instead of days.

Data privacy and compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations easyfill.ai.

Secure data processing: Your form data is processed via encrypted channels in accordance with GDPR.
Data isolation: Each analysis is isolated within your Swiftask workspace to guarantee confidentiality.
Full audit trail: Keep a history of all analyses performed for your compliance needs.
Ethical AI: Our models are trained to avoid bias and ensure objective analysis.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your key metrics

Métrique	Avant	Après
Customer reaction time	24-48 hours	Less than 5 minutes
Feedback processing rate	Partial (sampling)	100% automated
Classification accuracy	Variable (subjective)	Standardized (AI)
Administrative management time	Several hours/week	Zero

Passez à l'action avec easyfill.ai

Turn every form submission into strategic data and react instantly to negative feedback.

Alertes prioritaires : Automatisez vos urgences avec EasyFill.ai

Cas d'usage suivant.