Tarification

Automate your ConnectWise PSA security audits with AI

Swiftask automates the analysis of your ConnectWise PSA configurations and tickets to identify security risks in real time.

Resultat:

Gain peace of mind with continuous audits and strengthened compliance without increasing your operational burden.

Manual security audits are inefficient

Managing security in an MSP environment is complex. Periodic audits in ConnectWise PSA are often too slow, leaving vulnerabilities exposed for weeks.

Les principaux impacts négatifs :

Undetected vulnerabilities: Configuration errors or obsolete access rights remain invisible until an incident occurs.
High compliance costs: Manually preparing audit reports consumes valuable technical time that should be spent on ticket resolution.
Increased human risk: The repetitive nature of checks increases the risk of missing a critical alert in your PSA data.

Swiftask deploys AI agents that continuously scan your ConnectWise PSA data, detecting security gaps and generating immediate alerts.

AVANT / APRÈS

Ce qui change avec Swiftask

Traditional manual audit

A technician manually generates quarterly reports in ConnectWise PSA. They spend hours cross-referencing data to find anomalies, often lagging behind real threats.

Continuous audit via Swiftask

Your AI agent monitors your ConnectWise PSA configurations 24/7. It instantly identifies an access rights anomaly or a non-compliant configuration and alerts you before it becomes an incident.

Setting up your audit agent in 4 steps

ÉTAPE 1 : Initialize your Swiftask agent

Create a security-focused agent in the Swiftask interface and define the audit scope.

ÉTAPE 2 : Connect to ConnectWise PSA

Securely connect Swiftask via API to enable reading of configuration and ticket data.

ÉTAPE 3 : Define compliance rules

Configure alert thresholds and specific control points for your internal security policy.

ÉTAPE 4 : Launch active monitoring

The agent starts continuous audits. Receive your compliance reports directly in your workflow.

AI analysis capabilities for ConnectWise

The AI agent analyzes logs, ticket statuses, user permissions, and service configurations within ConnectWise PSA.

Connecteur cible : L'agent exécute les bonnes actions dans connectwise psa selon le contexte de l'événement.
Actions automatisées : Detect unauthorized access. Analyze client configuration compliance. Identify critical security tickets. Automatically generate anomaly reports. Archive audit trails.
Gouvernance native : All agent actions are logged to ensure full traceability during your external audits.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-connectwise-psa@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why automate your audit with Swiftask

1. Proactive security

Detect vulnerabilities before they are exploited by external threats.

2. Continuous compliance

Maintain your security standards without extra manual effort.

3. Cost reduction

Optimize your technical experts' time by automating repetitive tasks.

4. Detailed audit reports

Generate precise and structured compliance evidence with one click.

5. Seamless integration

Swiftask adapts to your ConnectWise instance without changing your business processes.

Data security and privacy

Swiftask applique des standards de sécurité enterprise pour vos automatisations connectwise psa.

End-to-end encryption: Data transit between ConnectWise and Swiftask is encrypted according to banking standards.
Least privilege access: Your agent only has access to data strictly necessary for the audit.
GDPR/SOC2 compliance: Swiftask adheres to international standards for sensitive data protection.
Environment isolation: Each client has an isolated Swiftask environment to ensure data integrity.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your security posture

Métrique	Avant	Après
Risk detection time	Days/weeks	Real-time
Administrative audit burden	High (hours/month)	None (automated)
Control coverage	Partial (sampling)	100% (exhaustive)
Report reliability	Risk of human error	Infallible audit trail

Passez à l'action avec connectwise psa

Gain peace of mind with continuous audits and strengthened compliance without increasing your operational burden.