Tarification

Ensure proactive moderation on ChatFAI with your AI agents

Swiftask connects your AI agents to ChatFAI to monitor and moderate your discussions in real-time. Protect your community instantly.

Resultat:

Guarantee a safe environment for your users while reducing the workload of your human moderators.

Manual moderation struggles with high-volume discussions

On ChatFAI, message volume can quickly become unmanageable. Reactive moderation—intervening after toxic content is published—exposes your community to real risks and hurts the user experience.

Les principaux impacts négatifs :

Exposure to toxic content: Spam, harassment, and inappropriate remarks immediately harm your space's reputation and your members' well-being.
Moderator burnout: Human teams are overwhelmed by 24/7 monitoring, leading to fatigue, judgment errors, and long response times.
Engagement decline: Poorly moderated communities see activity drop, as users prefer leaving spaces where the climate becomes hostile.

Swiftask integrates your AI agents directly into ChatFAI to apply strict, proactive moderation rules. The AI analyzes context and filters malicious content before it impacts the experience.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

An offensive message is posted. It remains visible for minutes or hours until a moderator flags or discovers it manually. Users are exposed, and the tone of the discussion is tainted.

With Swiftask + ChatFAI

The message is instantly analyzed by your AI agent upon submission. If it violates your rules, it is automatically hidden or deleted before others can see it.

Setting up your moderation agent in 4 steps

ÉTAPE 1 : Define moderation policies

Configure your agent's guidelines in Swiftask. Define keywords, prohibited behaviors, and tolerance levels.

ÉTAPE 2 : Connect to ChatFAI API

Link your agent to your ChatFAI instance via a secure integration, enabling real-time read and write access to your channels.

ÉTAPE 3 : Enable contextual filtering

The agent starts scanning incoming messages. It uses NLP to understand context, going beyond simple keyword detection.

ÉTAPE 4 : Monitor and adjust

Review the Swiftask dashboard to analyze agent interventions. Refine exclusion rules for maximum precision.

Advanced capabilities for your moderation agent

The agent evaluates the semantics, intent, and tone of each message to distinguish between passionate discussion and actual toxic behavior.

Connecteur cible : L'agent exécute les bonnes actions dans chatfai selon le contexte de l'événement.
Actions automatisées : Automatic message hiding, direct user warnings, temporary bans for repeat offenses, and escalation to human moderators for edge cases.
Gouvernance native : Every decision is logged in Swiftask, allowing you to audit moderation actions at any time.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-chatfai@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for ChatFAI moderation

1. 24/7 protection

Your community is protected even during off-hours. AI never sleeps.

2. Drastic reduction in false positives

Thanks to contextual analysis, your agent understands language nuances and avoids unnecessary censorship.

3. Unlimited scalability

Whether you have 100 or 100,000 users, the AI processes message volume without latency.

4. Freeing up human time

Your moderators focus only on complex cases requiring human judgment.

5. Centralized reporting

Get clear insights into your community's health and the most frequent types of infractions.

Data security and compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations chatfai.

Encrypted streams: Data exchange between ChatFAI and Swiftask is secured by standard SSL/TLS protocols.
Strict governance: You maintain full control over the rules applied by the agent. No changes are made without your validation.
Audit and traceability: Every moderation action is logged with context, providing full transparency.
Privacy focus: Swiftask is designed to process data in an anonymized manner, adhering to GDPR standards.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on operational efficiency

Métrique	Avant	Après
Response time to abuse	Minutes (manual)	Under 2 seconds (AI)
Moderated message volume	Limited by human capacity	Unlimited
Moderation error rate	Subjective and variable	Standardized and constant
Moderation cost	Expensive in human resources	Optimized and predictable

Passez à l'action avec chatfai

Guarantee a safe environment for your users while reducing the workload of your human moderators.

Unifiez vos agents ChatFAI sur toutes vos plateformes

Cas d'usage suivant.