Swiftask integrates AI into your Chatbot Builder. Guide your customers to the right products with suggestions based on their behavior.
Resultat:
Enhance user experience and maximize your average order value with zero manual effort.
Customers struggle to find products that match their needs
In e-commerce, the sheer volume of choices can be overwhelming. Customers abandon carts when they can't find what they need. Traditional chatbots, limited to scripted responses, fail to provide a personalized shopping experience.
Les principaux impacts négatifs :
Swiftask turns your chatbot into an expert salesperson. By analyzing preferences in real time, it offers tailor-made product recommendations for every client.
AVANT / APRÈS
Ce qui change avec Swiftask
Without Swiftask
The customer browses, searches, and hesitates. They ask the chatbot a question and get a generic FAQ link. The customer eventually leaves, frustrated by the lack of real help.
With Swiftask + Chatbot Builder
The customer expresses a need. The AI agent analyzes their history, checks your catalog, and suggests the 3 most relevant products with a direct link to purchase.
Deploy your sales assistant in 4 steps
ÉTAPE 1 : Connect your product data
Import your catalog or connect your database to Swiftask so the AI knows your offerings.
ÉTAPE 2 : Configure the Chatbot Builder
Integrate Swiftask's AI engine into your existing chatbot builder in just a few clicks.
ÉTAPE 3 : Define recommendation rules
Set the agent's tone and selection criteria to reflect your business strategy.
ÉTAPE 4 : Launch and optimize
Activate the agent and track conversion performance directly in the Swiftask dashboard.
What your recommendation agent can do
The AI considers context: purchase history, products viewed, declared preferences, and current trends.
Chaque action est contextualisée et exécutée automatiquement au bon moment.
Chaque agent Swiftask utilise une identité dédiée (ex. agent-chatbot-builder@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.
À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.
Why choose Swiftask for your recommendations
1. Personalization at scale
Every customer receives unique advice, as if they were accompanied by a salesperson in-store.
2. Increased average order value
The AI naturally identifies upsell opportunities during the conversation.
3. 24/7 availability
Your sales assistant never sleeps and is there to support your customers at any hour.
4. Seamless integration
Compatible with your existing e-commerce tools, with no major technical overhaul required.
5. Data-driven insights
Learn what your customers are actually looking for through conversation logs.
Privacy and performance
Swiftask applique des standards de sécurité enterprise pour vos automatisations chatbot builder.
Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.
RÉSULTATS
Impact on your key metrics
| Métrique | Avant | Après |
|---|---|---|
| Conversion rate | Market standard | +20% to +40% observed |
| Customer search time | High | Reduced by 60% |
| Average order value | Static | Consistently increasing |
| User satisfaction | Average | Very high |
Passez à l'action avec chatbot builder
Enhance user experience and maximize your average order value with zero manual effort.