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Reduce cycle times with AI and Celonis EMS

Swiftask integrates with Celonis EMS to turn your insights into immediate action. Automate the resolution of process bottlenecks.

Resultat:

Accelerate workflows, eliminate latent delays, and boost operational performance today.

Process latency is a hidden cost

Identifying inefficiencies with process mining is only the first step. Without fast action to correct deviations, cycle times remain high. The bridge between insight and action is often manual, fragmented, and too slow.

Les principaux impacts négatifs :

  • Persistent bottlenecks: Bottlenecks identified by Celonis EMS are not addressed quickly enough, unnecessarily extending total business cycle times.
  • Gap between analysis and execution: Time lost transferring analysis recommendations to operational teams prevents real-time responsiveness.
  • Hidden operational costs: Every extra day of latency directly impacts your cash flow, customer satisfaction, and team productivity.

Swiftask creates an intelligent bridge between Celonis EMS and your operational systems. Our AI agents analyze process mining alerts and automatically execute the necessary corrective actions.

AVANT / APRÈS

Ce qui change avec Swiftask

Traditional management

You analyze your Celonis dashboards, identify a delay, send an email to the responsible team, and wait for them to process the ticket manually. The cycle is slowed by these human back-and-forth interactions.

Augmented management with Swiftask

As soon as a delay is detected in Celonis EMS, your Swiftask agent receives the alert, verifies the context, and automatically triggers the corrective action in your ERP or business tool. The process readjusts in real time.

Deploy your optimization agent in 4 steps

ÉTAPE 1 : Configure the Celonis connector

Integrate Swiftask with your Celonis EMS environment to access process data in real time via webhooks or APIs.

ÉTAPE 2 : Define decision rules

Set parameters in Swiftask that trigger corrective actions based on your cycle time KPIs.

ÉTAPE 3 : Automate actions

Connect your target tools (SAP, Salesforce, etc.) to allow the agent to perform modifications or notifications.

ÉTAPE 4 : Monitor and learn

Supervise agent actions from the Swiftask dashboard and refine parameters to continuously improve performance.

AI capabilities for your processes

The agent assesses delay severity, case priority, and past action history to decide on the best intervention.

  • Connecteur cible : L'agent exécute les bonnes actions dans celonis ems selon le contexte de l'événement.
  • Actions automatisées : Automatic task reassignment, ticket escalation, data updates in your systems, contextual notifications to teams, triggering validation workflows.
  • Gouvernance native : All interventions are logged for total transparency and compliance with company processes.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-celonis-ems@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for your processes

1. Drastic delay reduction

Immediate automation eliminates manual wait times between identifying the problem and resolving it.

2. Operational scalability

Manage thousands of process events without increasing your team's workload.

3. Increased reliability

Actions are executed according to strict rules, reducing errors linked to human intervention.

4. Continuous improvement

Use Swiftask data to refine your process models in Celonis and optimize long-term performance.

5. Business agility

Modify your optimization rules in a few clicks without relying on heavy IT development.

Data security and governance

Swiftask applique des standards de sécurité enterprise pour vos automatisations celonis ems.

  • Secure integration: Use of robust authentication protocols for the connection between Celonis and Swiftask.
  • Granular control: You precisely define which actions the AI is authorized to perform within your systems.
  • Full audit trail: Every decision and action taken by the agent is recorded in an accessible and searchable audit log.
  • Enterprise compliance: Swiftask meets the most demanding security standards for B2B SaaS environments.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable impact on your processes

MétriqueAvantAprès
Average cycle timeSlow reductionAccelerated optimization
Processing errorHigh human riskStandardized execution
Reaction timeHours/daysReal time
Team productivityManual overloadFocus on high-value work

Passez à l'action avec celonis ems

Accelerate workflows, eliminate latent delays, and boost operational performance today.

Générez vos rapports d'exécution Celonis EMS automatiquement

Cas d'usage suivant.