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Centralize and leverage your knowledge with BrainShop and Swiftask

Swiftask integrates with BrainShop to turn your static documents into a living knowledge base. Your AI agents provide instant answers to your team's questions.

Resultat:

Stop wasting time searching for information. Access your business knowledge instantly, in natural language.

Critical information is scattered and hard to find

In many companies, knowledge is fragmented between BrainShop documents, scattered files, and individual memories. Finding the right information becomes a daily challenge, leading to errors and major productivity losses.

Les principaux impacts négatifs :

  • Inefficient document search: Your employees spend too much time digging through outdated documents to find simple answers.
  • Unusable knowledge: Accumulated knowledge remains passive and is not used to accelerate decision-making.
  • Risk of obsolescence: Without an automatic update mechanism, critical information quickly becomes incorrect.

Swiftask connects your AI agents to your BrainShop base. The AI indexes, analyzes, and answers your employees' questions in real-time, ensuring fluid access to knowledge.

AVANT / APRÈS

Ce qui change avec Swiftask

The traditional model

An employee needs to find a specific procedure. They open BrainShop, perform several unsuccessful searches, and end up asking a colleague or sending an email. The process takes 20 minutes.

The Swiftask + BrainShop approach

The employee asks a question in natural language to the Swiftask agent. The agent queries BrainShop, synthesizes the answer, and provides a direct link to the source document in 5 seconds.

Optimize your knowledge in four steps

ÉTAPE 1 : Connect your BrainShop source

Link your BrainShop account to Swiftask via our secure connector to enable indexing of your documents.

ÉTAPE 2 : Configure the search agent

Set your AI agent's intents so it can navigate and extract relevant information from your base.

ÉTAPE 3 : Define response rules

Configure the tone and format of the answers the agent should provide to your end users.

ÉTAPE 4 : Deployment and access

Make the agent available to your teams via your usual communication channel for immediate access.

Advanced features for your knowledge

The agent analyzes the semantic relevance of BrainShop documents to provide the most accurate answer possible, even for complex queries.

  • Connecteur cible : L'agent exécute les bonnes actions dans brainshop selon le contexte de l'événement.
  • Actions automatisées : Extraction of precise answers, summarization of long documents, direct links to sources, and automatic index updates when changes occur in BrainShop.
  • Gouvernance native : Security is built-in: access to documents is strictly governed by your privacy policies.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-brainshop@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Strategic benefits for your company

1. Immediate productivity gain

Drastically reduce search time for all your employees.

2. Information reliability

Ensure teams always use the most recent version of your procedures.

3. Accelerated onboarding

New hires instantly access business knowledge without relying on colleagues.

4. Reduced support tickets

Answer recurring internal questions automatically with AI.

5. Knowledge scalability

The more your BrainShop base grows, the smarter and more effective your agent becomes.

Commitment to security and compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations brainshop.

  • Data encryption: All data indexed from BrainShop is encrypted in transit and at rest.
  • Strict access control: You maintain full control over which documents the agent has access to.
  • GDPR compliance: Our infrastructure meets the strictest data protection standards.
  • Continuous audit: Track your knowledge base usage via our detailed audit logs.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable impact of the integration

MétriqueAvantAprès
Search timeSeveral minutes per queryA few seconds
Information qualityHigh error riskVerified and linked sources
Team autonomyDependency on expertsSelf-service access
Satisfaction rateAverageVery high

Passez à l'action avec brainshop

Stop wasting time searching for information. Access your business knowledge instantly, in natural language.

Offrez un support client multilingue fluide grâce à BrainShop et Swiftask

Cas d'usage suivant.