Tarification

Reduce voluntary churn by engaging your Billsby customers with AI

Swiftask connects to Billsby to detect early signs of churn. Your AI agents automatically intervene to offer personalized solutions at the perfect moment.

Resultat:

Turn at-risk customers into loyal subscribers. Maximize your MRR without increasing support team workload.

Voluntary churn silently erodes your growth

When a customer decides to cancel their subscription in Billsby, it is often too late to act. Support teams lack real-time visibility into precursor behaviors (declining usage, failed payments, frequent visits to the cancellation page). The result: avoidable loss of recurring revenue.

Les principaux impacts négatifs :

Delayed reaction: Retention efforts often occur after the customer has already clicked 'Cancel'. The window of opportunity to convince them is already closed.
Lack of personalization: Generic retention campaigns are ignored. Without fine-tuned analysis of Billsby data, it is impossible to offer the right deal at the right time.
High customer acquisition costs: Replacing a lost customer costs up to 5 times more than retaining an existing one. Uncontrolled voluntary churn severely impacts your bottom line.

Swiftask continuously analyzes your Billsby data. As soon as suspicious behavior is detected, your AI agent triggers a personalized retention workflow: sending a special offer, a satisfaction survey, or proposing a call with an account manager.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

The customer visits their Billsby portal and cancels their subscription. The support team receives a notification once the cancellation is final. They try to contact the customer via email, but they have already moved on.

With Swiftask + Billsby

As soon as a customer frequently checks their billing page or reduces usage, Swiftask detects the risk. The AI agent immediately sends a personalized message or triggers a loyalty offer via your preferred communication channel, even before cancellation.

How to automate your retention in 4 steps

ÉTAPE 1 : Connect Billsby to Swiftask

Authorize Swiftask to access your Billsby billing and subscription data via a secure integration.

ÉTAPE 2 : Define your alert signals

Configure rules based on Billsby events: plan changes, payment failures, or prolonged inactivity.

ÉTAPE 3 : Create your AI retention agent

Teach your agent to write empathetic messages and offer the right retention deals based on the customer profile.

ÉTAPE 4 : Launch and optimize

The agent monitors Billsby 24/7. Track the conversion rates of retention attempts in your Swiftask dashboard.

Key AI retention features

Behavioral analysis of Billsby data, transaction history, usage frequency, and customer segmentation.

Connecteur cible : L'agent exécute les bonnes actions dans billsby selon le contexte de l'événement.
Actions automatisées : Automatic triggering of retention emails, creation of priority support tickets, application of temporary discounts, notification to sales teams.
Gouvernance native : All agent actions are documented and measurable to refine your retention strategy.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-billsby@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for your retention

1. Proactive retention

Intervene before cancellation, not after.

2. Personalization at scale

Each customer receives an offer tailored to their Billsby history.

3. MRR Optimization

Direct reduction in churn and increase in LTV.

4. Operational time savings

Free your support teams from manual customer follow-up tasks.

5. Data-driven decisions

Rely on the actual facts of your billing to take action.

Billing data security

Swiftask applique des standards de sécurité enterprise pour vos automatisations billsby.

Secure integration: Swiftask respects security standards to handle your Billsby data.
Access governance: Precisely control what the AI agent can read or modify in Billsby.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your key metrics

Métrique	Avant	Après
Voluntary churn rate	High	Significantly reduced
Reaction time	Days	Instant
Retention effectiveness	Low (manual)	AI-optimized

Passez à l'action avec billsby

Turn at-risk customers into loyal subscribers. Maximize your MRR without increasing support team workload.