Tarification

Generate automated Post-call summary for BetterVoice with Swiftask

Swiftask analyzes your BetterVoice recordings to create structured summaries, extract key points, and update your business tools instantly.

Resultat:

Free your team from administrative tasks and focus on building customer relationships.

Manually writing call summaries is a productivity drain

After every BetterVoice call, your team wastes valuable time synthesizing conversations, noting action items, and updating the CRM. This repetitive task exhausts employees, delays customer follow-ups, and leads to incomplete or forgotten data.

Les principaux impacts négatifs :

Operational time loss: Time spent writing summaries is time taken away from prospecting or customer support.
Incomplete CRM data: In the rush, crucial details are often omitted or misremembered, hurting the quality of customer follow-ups.
Delayed follow-ups: The gap between the end of the call and updating information slows down your team's reactivity.

Swiftask automates your BetterVoice call synthesis. As soon as a call ends, the AI generates a structured summary, identifies commitments, and sends them exactly where you need them.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

The sales rep finishes a BetterVoice call. They take handwritten notes, read them over, log into the CRM, enter the summary, forget a few points, and start the next call late.

With Swiftask + BetterVoice

The call ends. Swiftask automatically retrieves the recording, analyzes it, generates a precise summary, extracts action items, and syncs them directly into your workflow tools.

Automate your call summaries in 4 steps

ÉTAPE 1 : Connect BetterVoice to Swiftask

Integrate your BetterVoice call streams to Swiftask in a few clicks via our dedicated connector.

ÉTAPE 2 : Define the summary format

Configure the desired report template: key points, decisions made, action items, customer sentiment.

ÉTAPE 3 : Configure destinations

Choose where to send the summary: CRM, Slack, email, or support ticket.

ÉTAPE 4 : Automated activation

Every call is now processed automatically as soon as it ends. You have nothing left to do.

Capabilities of your AI agent for BetterVoice

Voice tone analysis, purchase intent detection, objection identification, extraction of dates and commitments.

Connecteur cible : L'agent exécute les bonnes actions dans bettervoice selon le contexte de l'événement.
Actions automatisées : Automatic report writing, automatic CRM field updates, alert sending for negative sentiment, task creation in your management tools.
Gouvernance native : All summaries are archived and searchable in Swiftask for a complete audit of customer interactions.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-bettervoice@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why automate your call summaries?

1. Boosted productivity

Reclaim up to 1 hour per day per employee by eliminating manual data entry.

2. Reliable CRM data

An exhaustive and objective documentation of every customer interaction.

3. Better customer follow-up

Never leave a commitment behind thanks to automatic action item extraction.

4. Standardization

All your reports follow the same professional structure, regardless of the person involved.

5. Increased reactivity

Instantly inform relevant teams (support, product) as soon as a need is identified during a call.

Privacy and security

Swiftask applique des standards de sécurité enterprise pour vos automatisations bettervoice.

Data encryption: All recordings and summaries are encrypted in transit and at rest.
GDPR compliance: Swiftask adheres to the strictest data protection standards.
Granular control: You manage exactly who has access to call summaries within your organization.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

The impact on your performance

Métrique	Avant	Après
Writing time	5 to 10 minutes per call	0 minutes (automated)
CRM data quality	Variable and incomplete	Standardized and exhaustive
Commitment tracking	High risk of forgetting	100% captured

Passez à l'action avec bettervoice

Free your team from administrative tasks and focus on building customer relationships.

Extrayez automatiquement les informations de vos appels BetterVoice avec Swiftask

Cas d'usage suivant.