Tarification

Ensure BetterVoice call compliance with your AI agents

Swiftask connects your AI agents to BetterVoice to analyze, transcribe, and audit every conversation. Ensure regulatory compliance with zero manual effort.

Resultat:

Reduce legal and operational risks. Automate your call quality control.

Call compliance is a complex and costly challenge

In regulated industries, every BetterVoice call carries risk. Manual review of recordings is impossible at scale, and compliance failures can lead to heavy fines or loss of customer trust.

Les principaux impacts négatifs :

Inefficient manual auditing: Manually auditing 100% of calls is impossible. Random sampling misses critical compliance risks.
High legal risks: Missing a legal disclaimer or providing incorrect information can expose your company to financial penalties and reputational damage.
Lack of visibility: Without automated analysis, you lack centralized data on script adherence or compliance obligation fulfillment by your agents.

Swiftask deploys AI agents that instantly analyze every BetterVoice call. They detect compliance gaps, transcribe exchanges, and generate automatic audit reports.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

A quality control team manually listens to BetterVoice recordings after the fact. Issues are identified days later, when it is too late to correct the impact on the customer or the regulatory risk.

With Swiftask + BetterVoice

Immediately after the BetterVoice call, the Swiftask AI agent analyzes the full transcript. It automatically verifies if mandatory statements were mentioned, alerts managers to any anomalies, and archives the compliance report.

Automate your BetterVoice compliance in 4 steps

ÉTAPE 1 : Configure the compliance agent

Define compliance rules in Swiftask: mandatory keywords, legal disclaimers, and prohibited behaviors.

ÉTAPE 2 : Connect BetterVoice to Swiftask

Integrate BetterVoice via API to automatically send recordings or transcripts to your Swiftask AI agent.

ÉTAPE 3 : Real-time automated analysis

The AI agent processes call data upon receipt, comparing content against established rules to detect any discrepancies.

ÉTAPE 4 : Reporting and alerts

Receive immediate alerts for non-compliance and access the centralized dashboard for regular audits.

AI auditing features for BetterVoice

The AI agent analyzes tone, keywords, duration, script adherence, and speaker identification for comprehensive evaluation.

Connecteur cible : L'agent exécute les bonnes actions dans bettervoice selon le contexte de l'événement.
Actions automatisées : Automatic call transcription, prohibited keyword detection, legal disclaimer verification, compliance scoring, automated audit report generation, alerts via email or internal channels.
Gouvernance native : All analyses are stored in the Swiftask dashboard to prove compliance during external audits.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-bettervoice@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for your compliance?

1. 100% Coverage

Systematically analyze every call, without exception, for total peace of mind.

2. Risk reduction

Instantly identify gaps and correct them before they become major issues.

3. Simplified auditing

Generate compliance reports in one click for your internal or external auditors.

4. Productivity gains

Eliminate hours of manual listening. Your teams focus on resolving issues identified by the AI.

5. Business adaptability

Configure compliance rules according to your specific needs without writing a single line of code.

Enterprise-grade security and compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations bettervoice.

Secure data processing: Your call data is processed according to the strictest security standards and is never used to train public models.
Granular access control: Precisely define who can view audit reports and modify compliance rules in Swiftask.
Full traceability: Every analysis is logged, allowing you to justify your control processes during external audits.
GDPR Compliance: Swiftask is designed to respect the requirements of data privacy and personal data protection.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable results

Métrique	Avant	Après
Calls audited	5% (manual sampling)	100% (AI audit)
Risk detection time	Several days	A few minutes
Compliance cost	High (human resources)	Optimized (automation)
Audit accuracy	Variable (subjective)	Standardized (consistent AI)

Passez à l'action avec bettervoice

Reduce legal and operational risks. Automate your call quality control.