Tarification

Boost retention with automated post-purchase follow-ups via Attentive

Swiftask connects your AI to Attentive to send personalized post-purchase follow-ups. Turn every order into a long-term loyalty opportunity.

Resultat:

Increase repeat purchase rates and customer satisfaction without increasing your operational workload.

Manual follow-ups are holding back your growth

Manually sending follow-up messages after every purchase is impossible at scale. Often, these interactions are generic, ignored, or simply forgotten, missing out on major loyalty opportunities.

Les principaux impacts négatifs :

Lack of personalization: Standard messages don't build connections. Without AI-driven context analysis, you end up sending impersonal, ineffective messages.
Poor timing: A post-purchase follow-up must be timely. Too early or too late, and the impact on customer loyalty is non-existent.
Lost re-purchase opportunities: Without intelligent re-engagement, you fail to capitalize on a positive customer experience to drive a second sale.

Swiftask integrates your data with Attentive. Your AI agent analyzes the purchase and automatically triggers ultra-personalized follow-up messages at the perfect moment.

AVANT / APRÈS

Ce qui change avec Swiftask

Manual management

Your team exports customer lists, writes message templates, and tries to send them at the right time. The effort is massive and results are inconsistent.

Swiftask + Attentive automation

As soon as an order is marked as delivered, the Swiftask AI agent generates a unique message, tailored to the purchased product, and sends it via Attentive. The customer feels valued.

4 steps to deploy your post-purchase strategy

ÉTAPE 1 : Define your agent in Swiftask

Configure your AI agent with your brand voice and the goals for your post-purchase messaging.

ÉTAPE 2 : Link Attentive to Swiftask

Connect your Attentive account via our secure integration to enable targeted SMS marketing.

ÉTAPE 3 : Set trigger rules

Determine precise conditions: delay after delivery, product type, customer segment, to automate the sends.

ÉTAPE 4 : Launch and optimize

Go live. Monitor engagement rates and adjust the tone or content of the agent directly in Swiftask.

AI capabilities for your SMS follow-ups

The agent analyzes purchase history, average consumption time, and customer preferences to craft relevant messages.

Connecteur cible : L'agent exécute les bonnes actions dans attentive selon le contexte de l'événement.
Actions automatisées : Automated sending via Attentive, dynamic content personalization, intelligent segmentation, customer response management, tracking re-purchase KPIs.
Gouvernance native : Every interaction is centralized in Swiftask for a comprehensive view of your campaign performance.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-attentive@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why automate your follow-ups with Swiftask?

1. Increased loyalty

Relevant follow-up messages strengthen the bond between your brand and your customers.

2. Full scalability

Handle thousands of post-purchase follow-ups simultaneously without adding headcount.

3. Optimized ROI

Repeat purchase rates climb thanks to targeted re-engagement based on data analysis.

4. Operational time savings

Free your marketing team from repetitive SMS campaign management tasks.

5. Brand consistency

Maintain a consistent and professional brand voice across all your automated messaging.

Reliability and data protection

Swiftask applique des standards de sécurité enterprise pour vos automatisations attentive.

Secure API integration: The connection between Swiftask and Attentive meets the strictest security standards.
GDPR compliance: Your SMS campaigns respect consent preferences and data protection regulations.
Total control: You keep control over the agent's rules and can pause sends at any time.
Robust infrastructure: Architecture designed for high availability and e-commerce performance.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your e-commerce KPIs

Métrique	Avant	Après
Repeat purchase rate	Low (erratic follow-up)	Significant increase
Management time	Several hours per week	0 (initial setup only)
Personalization	Generic templates	Dynamic and contextual
Customer responsiveness	Slow responses	Real-time engagement

Passez à l'action avec attentive

Increase repeat purchase rates and customer satisfaction without increasing your operational workload.

Alertes de stock bas automatisées par SMS via Attentive

Cas d'usage suivant.