Pricing

Connect your AI Agent to AfterShip

Revolutionize your logistics operations with Swiftask. Our AI agent integrates natively with AfterShip to automate shipment tracking and delivery-related support tickets. Deliver an exceptional post-purchase experience without manual effort.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector AfterShip · Secure OAuth 2.0

⚡ Actions
What the agent can do

Automated status updates

The AI instantly answers 'Where is my order?' by pulling data from AfterShip. -40% support tickets

Proactive delay management

The agent detects delivery delays and proactively informs the customer with a solution. +20% customer satisfaction

Delivery confirmation

Confirm delivery and automatically request customer feedback upon receipt. +15% review rate

Simplified returns

The agent guides the customer through the return process based on AfterShip rules. -30% processing time

Incident analysis

Identify problematic carriers or routes through incident data analysis. Logistics optimization

Personalized notifications

Send status updates via the customer's preferred channel (email, WhatsApp, SMS). Increased engagement

Lost package management

Automate reporting and case opening for packages marked as lost. Churn reduction

Intelligent escalation

Transfer complex cases to a human with a full summary generated by the AI. Operational efficiency

3,000+ integrations available

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Automate your tracking in 3 simple steps

Deploy AI across your organization in a few simple steps

Create your AI Agent

Configure your Swiftask agent with your brand guidelines and support rules.

Connect AfterShip

Connect your AfterShip account via our secure interface to access your shipment data.

Deploy & Test

Activate automated workflows and let the AI handle tracking requests in real-time.

Now is the right time to start

Stop keeping your customers waiting. Automate your logistics tracking with Swiftask today.

Use cases to optimize your post-purchase experience

Leverage AI power to turn your logistics data into proactive, personalized customer touchpoints.

Automated status updates

The AI instantly answers 'Where is my order?' by pulling data from AfterShip. -40% support tickets

Proactive delay management

The agent detects delivery delays and proactively informs the customer with a solution. +20% customer satisfaction

Delivery confirmation

Confirm delivery and automatically request customer feedback upon receipt. +15% review rate

Simplified returns

The agent guides the customer through the return process based on AfterShip rules. -30% processing time

Incident analysis

Identify problematic carriers or routes through incident data analysis. Logistics optimization

Personalized notifications

Send status updates via the customer's preferred channel (email, WhatsApp, SMS). Increased engagement

Lost package management

Automate reporting and case opening for packages marked as lost. Churn reduction

Intelligent escalation

Transfer complex cases to a human with a full summary generated by the AI. Operational efficiency

Frequently Asked Questions

Is my AfterShip data secure?+

Yes, Swiftask uses end-to-end encryption protocols and only stores data necessary for executing your workflows.

Can I customize the agent's tone?+

Absolutely, you can define your agent's personality and tone of voice to perfectly match your brand.

What happens if the AI doesn't know the answer?+

The agent is configured to automatically escalate the request to your human team via your ticketing tool.

Does the integration support multiple carriers?+

Yes, the AI agent leverages AfterShip's centralized data, including all your connected carriers.

Can I test the agent before going live?+

Yes, our test environment allows you to simulate interactions without impacting your real customers.

How scalable is the solution?+

Swiftask is built to handle thousands of concurrent requests, ideal for peak activity like Black Friday.

Ready to automate your AfterShip connector?

Stop keeping your customers waiting. Automate your logistics tracking with Swiftask today.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations